Expectations Salon & Spa



Big City Sophistication. Small Town Style



Expectations Salon & Spa merges the paths of Big City Sophistication with Small Town Style fulfilling the need for quality service and a quiet comfortable place to escape, leaving you refreshed and renewed.

Dedicated to remaining skilled and up-to-date on the latest techniques, trends and tools using hand selected products proven to give our clients their best look and feel. We are more than a salon, offering spa and wedding services to custom fit any need and pride ourselves on being one of the few to offer such an extensive list in the Upper Valley.


Teri Cheney: Owner and Master Stylist


Teri’s Experience: Teri Cheney is the owner of two hair salons, Expectations Salon & Spa and The Salon at Quail Hollow, both located in West Lebanon, New Hampshire. She is also the former owner and operator of Shear Effects in Claremont, New Hampshire. Teri has over 20 years of experience in the salon industry and 15 years of experience in skincare and makeup. She keeps her skills honed by mentoring a promising young stylist and through regular certification and training programs.

Teri’s desire is to help her clients achieve their best possible look. She wants every client to leave her salons having had a wonderful and unique Salon experience. Her long-term goal is to develop Expectations Salon & Spa into one of the most recognized and respected salons in the Upper Valley. Teri is passionate about making Expectations Salon & Spa a place where you can come to relax, rejuvenate, and enjoy an unparalleled experience provided by the Upper Valley’s most professional, educated, and customer-service-driven hair stylists.




  • Foils no Toils
  • Brazilian Keratin Treatment
  • Colorful Illusions Color Dynamics Hot Shots and B Red Refreshers
  • The Reds Class
  • The Art of Blonding

Katie – Master Stylist


Katie is our manager and senior stylist at Expectations. Rather than going the traditional route, she completed her educations right here in the salon under owner and master stylist Teri. Her apprenticeship entailed over 3,000 hours of extensive training in all aspects of the beauty industry. During that time Katie developed a love for all color services, cutting, and special occasion hair. You will enjoy her calm nature and her close attention to detail. She aims to send every client out of her chair looking and feeling beautiful with the exact look they ask for.

Continued Education:
Stylist Odyssey
Affinage Experience Certification
Evolve Salon Systems Foundations 1


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